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2024 Impact Report

Measurable Outcomes Through Integrated Behavioral Health

Since our founding in 2016, Health Alliance Integrated Care has demonstrated that coordinating behavioral health, psychiatric services, primary care, and social supports within a unified clinical team produces objectively superior outcomes compared to fragmented treatment models. This report presents our key performance indicators, community partnerships, and population health achievements through the end of fiscal year 2024.

Key Performance Indicators

Our measurement-based care model tracks clinical outcomes at every encounter using validated instruments, enabling transparent reporting of real patient results.

4,218
Total patients served since 2016 through integrated behavioral health and primary care coordination programs
38%
Reduction in emergency department utilization among enrolled patients within their first 12 months of integrated care
91%
Treatment plan adherence rate, compared to 62% national average for standalone behavioral health programs
73%
Patients achieving clinically significant symptom reduction (50% or greater PHQ-9/GAD-7 improvement) within 16 sessions
847
Patients receiving co-occurring substance use disorder and mental health treatment simultaneously
1,340
Primary care navigation encounters coordinating behavioral health with chronic disease management
96%
Patient satisfaction rating across all integrated care services in anonymous annual survey

The Evidence for Integrated Care

The collaborative care model employed at Health Alliance Integrated Care is supported by over 90 randomized controlled trials and multiple Cochrane systematic reviews demonstrating its effectiveness across diverse populations. Key findings from the research literature that our own outcomes data mirrors include reduced total healthcare costs of 12 to 20 percent for patients with comorbid behavioral health and medical conditions, a twofold improvement in depression remission rates compared to usual care, significantly improved chronic disease outcomes including hemoglobin A1c reduction in diabetic patients with comorbid depression, and higher patient retention rates across all service lines.

Our internal data confirms these findings within the Minneapolis population we serve. Patients who engaged with two or more integrated services concurrently (for example, therapy plus psychiatric medication management plus care coordination) demonstrated 2.3 times greater symptom improvement than patients receiving a single service modality alone, and were 4.1 times more likely to complete their recommended course of treatment.

These outcomes reinforce our founding commitment to whole-person treatment and validate the significant investment our organization and community partners have made in building the infrastructure required to deliver truly integrated behavioral healthcare. We publish our outcomes annually and submit data to SAMHSA and the Minnesota Department of Human Services as part of our Certified Community Behavioral Health Clinic accountability requirements.


Community Health Partnerships

Integrated care extends beyond our clinic walls. We maintain active partnerships with twelve organizations across the Minneapolis healthcare and social services ecosystem, enabling seamless referral pathways and coordinated population health strategies.

Hennepin Healthcare

Collaborative referral pathway for behavioral health patients requiring inpatient psychiatric stabilization or medical admission, with warm handoff protocols ensuring continuity of care during transitions.

NAMI Minnesota

Co-hosted family education programs, peer support group facilitation, and community mental health awareness initiatives serving greater Hennepin County.

Hennepin County Human Services

Coordinated social services access for patients experiencing housing instability, food insecurity, and public benefits navigation.

Minneapolis Public Schools

School-based consultation for children and adolescents receiving behavioral health services, including IEP/504 collaboration and teacher psychoeducation.

The Link

Youth homelessness prevention and intervention services, providing integrated referral pathways for young adults aged 16 to 24 experiencing behavioral health crises.

Volunteers of America — MN

Substance use recovery housing coordination and reentry support services for individuals transitioning from corrections-involved settings.